How to Reset your BlackBerry ID Password

Note: If the BlackBerry ID account is not confirmed, it is necessary to provide the answer to the password recovery question as part of the web based password reset flow. To see if a BlackBerry ID account is confirmed, login to the BlackBerry ID account, 
select Account Details and locate the Email Status field. 
For instructions on confirming the BlackBerry ID account follow KB34137.

How to Change your BlackBerry ID Password from a BlackBerry Playbook Tablet

To change your BlackBerry ID Password from a BlackBerry Playbook Tablet, follow the steps below:

1. Navigate to the Options icon.
2. Select BlackBerry ID.
3. Click on the Edit button next to Change Password.
4. Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click Submit.
5. A confirmation message will display You have changed your password.
6. Click OK.

How to Change your BlackBerry ID Password from a BlackBerry Smartphone Running BlackBerry 7

To change your BlackBerry ID Password from a BlackBerry Smartphone Running BlackBerry 7, do this:

1. Navigate to Options > Device > BlackBerry ID.
2. Click on Change next to BlackBerry ID Password.
3. Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click OK .
4. A confirmation message will display Your password has been successfully changed.
5. Click OK.

How to Change your BlackBerry ID Password from a BlackBerry Smartphone Running BlackBerry 6

To change your BlackBerry ID Password from a BlackBerry Smartphone Running BlackBerry 6, follow the procedure below:

1. Navigate to Options > Third Party Applications > BlackBerry ID.
2. Click on Change next to BlackBerry ID Password.
3. Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click OK.
4. A confirmation message will display Your password has been successfully changed.
5. Click OK.

How to Change your BlackBerry ID Password from a Computer

To change your BlackBerry ID password from a Computer, follow the steps below:

1. Visit http://www.bbid.com/ from a PC or BlackBerry smartphone browser.
2. Click Log in.
3. Enter the BlackBerry ID Username (email address) and password, then click Sign In.
4. Click Account Details.
5. Next to Password, click Edit.
6. Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click Save.
7. Click Done to exit from the BlackBerry ID account information screens.

How to Reset your BlackBerry ID Password from a BlackBerry 10 Smartphone

To reset your BlackBerry ID password from a BlackBerry 10 smartphone, follow the steps below:

If your BlackBerry ID password has been forgotten, select Forgot Password on the smartphone and answer the recovery question to generate a password reset email. Follow KB28685 to complete this process.

Note: When using the recovery question password reset method, the generated email will be delivered to the BlackBerry 10 smartphone if the BlackBerry ID email address has been setup via Settings > Accounts

How to Change your BlackBerry ID Password from a BlackBerry 10 Smartphone

To change your BlackBerry ID password from a BlackBerry 10 smartphone, follow the steps below:

1. Swipe down from the top bezel on the home screen and select Settings.
2. Scroll down and select BlackBerry ID.
3. Select Change Password.
4. Enter the current password in the Current BlackBerry ID Password field.
5. Enter the new password in the New BlackBerry ID Password and Confirm New Password fields.
6. Select Submit to complete the password change.
7. To confirm the change You have changed your password will be displayed.